This feature allows them to handle cash flow fluctuations without relying on additional loans or applying for credit lines.

“During peak travel times, like the European summer, the volume of cases spikes,” says Dooley. “The Flexible Payment Option feature gives us the flexibility to spread out payments, align outgoing costs with incoming funds, and confidently take on more missions.”

This flexibility has supported their ability to keep growing and ensure they can meet operational demands. “We’re able to focus on our mission without worrying about liquidity, even in our busiest periods,” says Dooley.

Kiely Potter, vice president of commercial account development and client onboarding at American Express, says managing cash flow is one of the toughest aspects of business growth, especially for smaller companies.

“Small businesses can face added strain as they navigate growth, seasonal peaks and unexpected costs,” says Potter.

“Flexible Payment Option is designed to offer a built-in line of credit, helping businesses handle these ebbs and flows without immediate repayment pressure, making it easier to handle growth phases and manage unexpected expenses.”

Businesses can choose to pay their balances fully or manage cash flow by paying off a portion of their balance over time (up to a limit), though unpaid balances accrue interest.

Looking forward, Dooley sees Retrieval Medics continuing to expand its reach. “As we grow, it’s reassuring to know we have the financial flexibility to support our vision of providing world class care for Australians who need it, because Australians bringing Australians home is very powerful,” he says.

American Express Business Charge Cards offer an in-built Flexible Payment Option to allow the financial flexibility small business owners need to manage cash flow. This instant line of credit means you can take on the next big opportunity with peace of mind that your business can manage the growth period. It’s just one of the many ways that American Express backs your business.

Terms and conditions apply. American Express income and credit approval criteria applies.