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Posted: 2024-04-29 04:54:52

On Friday, Adam Bell, SC, will deliberate on the three weeks of hearings and other evidence to determine whether The Star is suitable to operate in NSW without supervision.

After the departure of The Star’s chair, chief executive, chief financial officer, Gold Coast casino chief and an array of other senior leaders in its casino, transformation and culture divisions, investors are bracing for it to be stripped of its licence for the second time in two years.

Director Anne Ward has replaced David Foster as chairman at The Star.

Director Anne Ward has replaced David Foster as chairman at The Star.

Ward agreed on Monday with Bell’s assessment that the damning communications between Cooke and Foster early this year, in their roles as CEO and chairman of the Star, indicated that the most senior levels of leadership at that time were not acting co-operatively and transparently with the regulator.

She said the leadership team had improved since July and that The Star’s board would prioritise the repair of the relationship with Weeks and the casino commission.

“I regard the repair of that relationship as an absolute priority of mine as chairman and of the [executive leadership team] ... and I will do what is necessary to restore and repair that relationship,” Ward said.

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Ward also nominated the recruitment of a CEO, as well as finding a new boss of Star’s Sydney operation as key priorities.

“As chairman, I will become directly involved in the recruitment activities and ensure that they proceed as swiftly as is possible, and as sensible,” Ward said.”

Ward was more circumspect about the future profitability of The Star as it emerges from a period of intense regulatory intervention.

When asked if The Star could return to its historical profit levels, she referred to the implementation of regulations such as cashless carded play as an issue. She said the “financial impact of all of these things is not clear”.

“The revenue mix and the profit mix may change,” she said.

The Star’s rival, Crown Resorts, confirmed on Monday it would make 1000 people redundant in a restructure aimed at rebalancing its casino business following a sustained lag of foot traffic and the cost of remediation in its Sydney, Melbourne and Perth casinos.

Crown Melbourne, the casino in its portfolio most similar to The Star, transitioned all of its poker machines to mandate-carded play last year at great expense to the Blackstone-owned business, which has so far spent about $200 million on remediation.

The Star is supposed to complete this process by August.

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